Privacy Policy

Welcome to the "Heritage Dynamic C.I.C." Learning Platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your learning experience based on your level and progress
• Track your learning progress and achievements
• Send you educational content, updates, and notifications
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve our content and features
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments and updates, access controls and authentication measures, and secure database storage with Supabase. However, no method of transmission over the internet or electronic storage is 100% secure.

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences.

• Essential Cookies: Required for the Service to function properly
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with the Service

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications at any time
• Withdrawal of Consent: Withdraw consent for data processing where applicable

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your account is deleted, we will remove or anonymize your personal information within a reasonable timeframe.

Our Service is designed for learners of all ages, including those under 16. However, we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without consent, please contact us so we can take appropriate action.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection.

Our Service may contain links to third-party websites, including heritage site resources and educational materials. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@britishheritage-learning.com. We aim to respond within 30 days of receipt.